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FAQ

Please see below for our frequently asked questions.

What is an LED Video Screen?

An LED screen uses Light Emitting Diode (LED) technology to provide large scale video screens that are used in Stadiums, Shopping Centers or anywhere you require a large screen for impact.  Each screen is supplied in a number of modular panels that are put together to create a large format screen that can be used to display advertising, video, scoring or a combination of both.

What is an LED Message Sign?

An LED Message Sign is used for smaller format screens for outdoor or indoor advertising showing text and still images.  These are supplied with an in-built control card that allows you to update the sign and walk away; there is no need to have a computer connected to the screen at all times unlike LED Video Screens as the messages are stored in the sign.

What is Pixel Pitch?

Pixel Pitch is measured from the centre of each pixel to the centre of the next pixel.  For example a P10 screen has a distance between the centre of each pixel both horizontal and vertical of 10mm

How do I know the minimum character height?

A standard English letter requires a 5 x 7 font to make up the character.  This is 5 pixels wide x 7 pixels high.  For example on a 10mm pitch the character will be 50mm(w) x 70mm(h).

How far can I see each character?

As a general rule of thumb, the height of each character can reference to approximately half the maximum viewing distance in metres.  So a 70mm high character can be seen up-to 35m, 140mm high character can be seen up-to 70m and so on.

What is the lifespan for an LED Screen?

The lifespan of an LED is over 100,000 hours, however the installation location and environment can impact the life of your screen.  It is important to look after your investment with annual maintenance, cleaning etc which are all services that S-Tech offer their clients.

What is the warranty?

Our LED screens and message signs are supplied with a 2 year warranty with an option to purchase an extended warranty package.

Do we need any permission from any authorities to install our outdoor LED sign?

We suggest, normally as the ratepayer, you visit your local council and ask what their requirements are in the way of signage, from our experience, each council can have different bylaws and it is best to find them out at the beginning.

What happens if there is a power outage or something goes wrong with my sign?

S-Tech has qualified Technicians and Engineers in-house in Australia, to assist and to provide you with fast, efficient service and attention to get your sign displaying again.

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